Recall SolutionsLet’s talk ↗Let’s talk ↗
Dental patient reactivation

Bring patients back.
Put your schedule
back in motion.

Your next appointment could come from a patient who already knows your practice. We handle personal follow-up with overdue and inactive patients, so your team can focus on the people in front of them.

Discuss a reactivation pilot ↗See how it works ↓
Human follow-upYour practice’s scheduling rulesClear weekly reporting
A little follow-up.
A clearer next step.WORKFLOW EXAMPLE

A personal approach to patient follow-up.

Overdue for a visitReach out with a friendly reminder
Reconnect
Ready to returnFind an approved appointment time
Schedule
Keep the team informedLog the outcome and next action
Report
Booked is a milestone.
Attended is a separate result.

We keep those outcomes separate so you can see what actually happened.

Illustrative workflow, not patient data or a claim of results.

For U.S. dental practicesOverdue recall · Inactive patients · Missed appointmentsA personal extension of your front desk.
The patients already on your list

Keep the connection.
Restart the conversation.

Busy days leave follow-up unfinished. We help work through the patient groups your practice selects, using your approved messaging and appointment availability.

01 / OVERDUE RECALL

“I’ve been meaning
to book.”

Reconnect with patients due for a visit and help interested patients choose an available appointment.

02 / INACTIVE PATIENTS

A familiar practice.
A fresh invitation.

Follow up with patients who have not visited recently, listen to their response, and record the next step.

03 / APPOINTMENT RECOVERY

A missed visit
needn’t end there.

Contact patients with cancelled or missed appointments and help reschedule when they are ready.

Simple to start. Clear to manage.

Your team sets the rules.
We handle the follow-up.

Start with a focused pilot. Agree the scope, access, outreach approach, and reporting before patient contact begins.

01 / ALIGN

Choose the right patients

Your practice selects the list, approved script, contact preferences, appointment types, and available slots. We agree privacy and access arrangements before sharing patient information.

02 / RECONNECT

Make the conversation personal

We contact patients on your behalf, follow your scheduling rules, record responses, and return clinical or sensitive questions to your team.

03 / REVIEW

See what moved forward

Review outreach activity, patient responses, appointments booked, and follow-ups due. Attendance is confirmed separately using information from your practice.

Evidence you can review

More clarity.
Less guessing.

You should know what your service fee is paying for. We report the work completed and patient outcomes separately, with a clear distinction between an attempted call, a conversation, a booking, and an attended visit.

Start with one patient group and an agreed pilot period. Review the results together before deciding on ongoing support.

Explore a pilot for your practice ↗

What your report can include

Outreach activityAttempts made and patients reached
Patient responsesInterested, unavailable, declined, or follow-up requested
Appointments bookedScheduling outcomes recorded under your rules
Visits attendedReported separately when confirmed by your office
Next actionsPending follow-ups and items for your team
Start with a conversation

Let’s give your
patient list a next step.

Tell us a little about your practice. We’ll discuss a focused reactivation pilot and the support your team needs.

  • Choose one patient group to start
  • Agree the scope, fees, and reporting upfront
  • Review outcomes before ongoing support

Prefer to call? +1 209-433-2380

Discuss your practiceNo obligation

Business inquiries only. Do not include patient names, lists, records, or health information. Your inquiry is sent through FormSubmit to Recall Solutions LLC. See our Privacy Policy and Terms & Conditions. Submitting asks us to respond to this inquiry; it does not subscribe you to ongoing marketing or authorize automated calls or texts.

Good questions

Before we
get started.

We already have automated reminders. Can you still help?

Yes. We can focus on the patient groups your team identifies as needing personal follow-up after existing reminders. We agree a workflow that avoids overlapping outreach.

Can you work with our scheduling system?

We review your system and access requirements before agreeing to the work. Scheduling can take place through an approved workflow or be handed back to your team, depending on what is practical for your office.

Will you guarantee a number of appointments?

No. Results depend on patient interest, list quality, available appointment times, and other factors. We agree the outreach work and reporting upfront and track bookings separately from attendance.

How are patient information and clinical questions handled?

Patient information is shared only through an agreed workflow after the required privacy, security, and contractual arrangements are in place. We follow your approved messaging and refer clinical questions to your practice. Please do not upload patient information through this website.

How much does the service cost?

Fees depend on the list size, outreach scope, scheduling workflow, and reporting requirements. We provide the proposed scope and fees before you decide to start. Sending an inquiry does not create a paid commitment.