1. Who we are and what this policy covers
Recall Solutions LLC operates this website for business inquiries about advertising support and AI search visibility. This policy describes how information is handled through the current website, its inquiry forms, and related inquiry communications. It is not OpenAI’s privacy policy and is not a patient privacy notice. A future client service with different data handling requires an appropriate agreement and any additional notice.
2. Information you choose to provide
The advertising inquiry form asks for first and last name, work email, optional phone number, job title, company name, website, headquarters country, advertising countries, organization type, advertising spend range, and your request for a response. The call request form asks for your name, business or practice name, email, optional phone and website, and preferred date, time, and time zone. We may also receive information you include in an email, attachment, telephone conversation, or follow-up.
Use business contact information. Do not provide patient records, treatment or diagnosis details, health or insurance information, government identifiers, passwords, payment details, or other sensitive personal information. The website is not designed to receive protected health information or provide a secure patient portal.
3. How inquiry forms work
When you select Submit inquiry, your entered details are sent to FormSubmit, a third-party form processor, which routes the inquiry to our business inbox. FormSubmit processes the fields and technical information needed to deliver and protect submissions. Its documentation states that submissions are retained in its archive for 30 days. See FormSubmit’s service documentation. Our email provider also processes received correspondence.
A confirmation on this website indicates acceptance by the form service, not verified inbox delivery or a confirmed appointment. Delivery may require activation by our team and can be affected by filtering or service interruptions. Please call if your inquiry is urgent. Do not include patient, health, financial, or other sensitive information.
The Recall assistant uses prepared replies, not live AI. Chat questions stay in the browser and are not sent to an AI provider or stored by the application. If you submit the assistant’s contact form, your name, work email, optional phone, service interest, and response consent are sent through FormSubmit to our team. The chat transcript is not included.
Purchases through Stripe
If you choose a package, checkout takes place on Stripe’s hosted payment page through our connected Services Promotion LLC account, whose business profile displays Recall Solutions LLC. Stripe collects payment information, billing and contact details, and transaction-related technical information under its own privacy policy. We receive information needed to administer the purchase, including customer and business contact details, purchased service, billing information, payment status and transaction identifiers. Full payment card details are handled by Stripe and are not collected by our website forms.
We use purchase records to administer service and monthly billing where selected, arrange onboarding, respond to cancellation or refund requests, keep accounting records, prevent fraud and meet legal obligations. Payment and related business records may be retained as needed for those purposes and applicable retention duties. Do not send card details through our inquiry form.
4. Technical information, hosting, and cookies
Hosting, content delivery, network, and security providers may process your IP address, browser and device characteristics, requested URLs, timestamps, and error or security events to deliver and protect the website. This site is hosted through OpenAI Sites and its hosting infrastructure, which may include Cloudflare. Those providers control their operational logging and any essential security technologies under their applicable practices. We do not claim that visiting a hosted website generates no technical logs or provider cookies.
The current site’s application code does not install analytics tools, advertising pixels, session replay, cross-site tracking cookies, or localStorage/sessionStorage identifiers. It does not load external web fonts. Animated search examples are local illustrations and do not contact ChatGPT or use an OpenAI API. We do not receive visitors’ ChatGPT conversations, ChatGPT history, or accounts through the site.
The application does not track you across third-party websites and has no distinct response to a browser Do Not Track signal. It does not implement sale or sharing of data for cross-context behavioral advertising, including when Global Privacy Control is enabled. Provider-controlled security and hosting processing may still occur. If tracking or new integrations are added, we will review applicable consent or opt-out requirements and update this notice before using them.
5. Why we use information
We use inquiry information to respond to your request, arrange and confirm a conversation, understand your business needs, prepare a proposal you request, manage a business relationship, maintain necessary records, protect against misuse, and meet legal obligations or resolve disputes. We do not enroll website inquirers in ongoing promotional campaigns solely because they submit an inquiry.
Any promotional email must include an appropriate opt-out method. You may ask us to stop promotional email at any time using a reply, a message’s unsubscribe method, or the contact information below. Stopping promotions does not prevent necessary replies to a request you initiate or legally required service notices. Providing a phone number is not consent to automated marketing calls, prerecorded calls, or marketing text messages.
7. Retention and safeguards
Inquiry correspondence is retained only as reasonably needed to respond, manage the potential or actual business relationship, maintain necessary records, meet legal requirements, and resolve disputes. The appropriate period depends on the type of information, the engagement, legal retention duties, and whether continued contact is expected. Email and hosting providers may retain logs, backups, and deleted material under their own retention settings and legal obligations.
We use reasonable administrative and technical safeguards appropriate to business inquiries and seek to limit access to those who need it. No internet transmission, email system, or storage method is guaranteed completely secure. The site does not provide a guarantee of confidentiality for sensitive information sent through ordinary email.
8. Your requests and privacy choices
Depending on your residence, the law that applies, and whether the business meets that law’s coverage requirements, you may have rights to access or obtain a copy of personal information, correct inaccuracies, request deletion, restrict or object to certain uses, opt out of sale or targeted advertising, or appeal a denied request. We do not represent that every U.S. state privacy statute applies to Recall Solutions.
Contact our privacy team using the methods below and describe your request and relationship to us. An authorized agent may contact us with evidence of authority where applicable. We may reasonably verify identity and authority before disclosing, changing, or deleting records, while avoiding unnecessary sensitive information. We will respond within the time required by applicable law and explain any lawful exception or denial. Where an appeal is available, reply asking for a privacy appeal. We do not require an account for a request or discriminate for exercising a protected privacy right.
California visitors may use these contact methods for questions about this policy and applicable privacy rights. The current website does not implement personal-data sales or sharing for cross-context behavioral advertising. Browser controls may manage provider cookies; blocking them can affect functionality. You may choose not to submit a form. Once submitted, contact us to request correction or deletion where applicable.
9. Age, international access, and third-party links
This site is intended for adult business representatives, not children or patient use. We do not knowingly collect personal information from children under 13. If you believe a child has sent information, contact us so we can review and address it as appropriate.
The service is aimed at U.S. businesses. Email, hosting, and support providers may process information in the United States or other locations where they operate, subject to applicable requirements. Do not assume all providers process or store data exclusively in one state or country. External sites and applications, including OpenAI services and your email application, operate under their own privacy policies.
10. Policy changes
We will post policy revisions here and update the date above. Where required, we will provide additional notice or obtain consent before materially different uses of information. This policy describes the implementation reviewed for the current website; adding analytics, AI chat, automated form delivery, CRM tools, or patient-data services requires a fresh review and appropriate updates.
11. Contact and requests
Contact our privacy and legal team using the inquiry form or call 209-433-2380. You may also write to Recall Solutions LLC, 1619 Washington Avenue, St. Louis, MO 63103 US, or 5441 South Macadam Avenue, Portland, OR 97239 US.
State whether your message concerns a privacy request, correction, deletion, marketing opt-out, or another concern. Do not send patient data or identity documents unless we separately explain a necessary, secure verification process.